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ACS Title Records Division and Title Plant Solutions
We are currently the premier provider of title services for the five-county Dallas/Fort Worth Metroplex, serving a customer base of approximately 60 title insurance companies and other entities involved in real estate transactions.
In the most recent 12-month period, we processed approximately 1.25 million documents (or roughly 5,000 documents per business day), while consistently providing a turnaround time of 48-72 hours for our customers. Across our customer base, we have more than 600 workstations installed with the ACS application.
ACS - Ensuring Customer Satisfaction
 High-quality application/system and service delivery approach
Routine Service Surveys
Service Level Agreements (SLAs) as part of every customer contact
Periodic User Group meetings
Regular customer site visits and informal feedback collection
On-Demand training
Routine Service Surveys
System availability 6 AM to 11 PM – 365 days a year
Flexibility and responsiveness
Subscription pricing inclusive of software enhancements, support, training and other services
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